It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things. For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new order, … Niccolo Machiavelli, ~1500AC. It is not a surprise that the failure rate of large business change management efforts has been high since the 80s.
- All power based hierarchies create these work contexts: Top/Middle/Bottom/Customer Traditional management systems are based on hierarchies with a large discretionary power of bosses over their (direct) reports. So our work experiences are influenced by our perception of the relationship with our direct boss. I vividly remember some periods of strong engagement when I was working for Jan or Eddie and the long periods of frustration and powerlessness when working for some of my other previous bosses.